Privacy Policy for AmoyCuci Platform
Your Rights to Access and Deletion, How Long Records Are Kept and Who Data Is Shared With.
Your Rights to Access and Deletion
Under Malaysian personal data protection law, you have the right to request a copy of any personal data the site holds about you. You may also ask for that data to be corrected or deleted. To make a request, simply use the contact page on this site. The platform will respond within the time frame required by law. No fee is charged for a reasonable access request, and deletion will be carried out unless the data is needed for a lawful purpose.
How Long Records Are Kept
Contact form messages and the personal data they contain are kept only until the enquiry is resolved and any follow-up period has passed. After that, the entire message and its attachments are deleted. Server logs are retained for a limited number of months to help with security reviews and performance analysis. Once the logs are no longer needed for those purposes, they are permanently removed from the system.
Who Data Is Shared With
The site shares anonymised usage data with analytics providers who help us understand how visitors use the platform. These providers act only on the site’s instructions and may not use the data for their own purposes. Hosting providers store the site’s server logs and database content in secure data centres. Your personal data is never sold, rented or traded to any third party for marketing or any other purpose.
Cookies and Turning Them Off
The site uses cookies to remember your language preference and to keep your session secure while you browse the lobby. These cookies do not store your name, banking details or any payment information. If you disable cookies in your browser, the site will still work for reading pages, but you may need to re-select your language each visit and some interactive features may not function correctly. No advertising or tracking cookies are used.
What We Collect and When
When you use the contact form on this site, you submit your name, email address and any message you type. This information is sent directly to the site’s support team so they can reply to your enquiry. Every time your browser loads a page on the platform, the web server automatically records your IP address, browser type and version, and the specific pages you view. This is standard logging that happens on almost every website.
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Why Each Type of Data Is Held
The details you submit through the contact form are held only so the site can respond to your question or request. Without this information, the support team cannot identify or assist you. Server logs — IP addresses, browser details and page views — are kept to monitor site performance, diagnose technical faults, and protect the platform against abuse or attempted attacks. These logs are not used to track your personal behaviour.
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